1

I hate it but my first online complaint. These folks just don’t provide the service one would expect given what I’ve learned is very costly maintenance & repairs to begin with. I chose them initially for proximity to work but they shut down from 11 to 12:30 each day-not convenient at all. They wouldn’t call to give me updates. Worse, I had the manager, after several delays & service failures just sit there and ignore me while I waited outside the door during my lunch hour. He wasn’t going to be bothered during HIS lunch hour. They fixed the wrong flat tire but the final kicker was I was recently showing someone under my hood when I discovered they didn’t even bother to screw the intake cover back in on my last check up. All this lazy service after having spent roughly 8k in maintenance over a 6-8 month period. The ladies seemed nice but I can’t trust the work there anymore. In fact, I feel a bit ripped off probably having over paid for service some of which might not have been done or warranted. Extremely disappointed. Apparently they have enough business to not give a damn about customer satisfaction, but I’m not going to support that operation any more after seeing that carelessness under my hood. My advice, go somewhere else.

5

5

Needed a rear differential service and the attached CV joint

5

Memphis most complete and best Bimmer repair shop !

5

Excellent service. Very good value. Knowledgeable staff. Highly recommend.

5

Very thorough and kind. They take good care of my car, keep on top of the maintenance schedule, and perform work in a very timely manner. They care about what they do. Won't take my BMW anywhere else.

5

5

Awesome staff, great service and affordable

5

May not be cheap to repair a bmw but always feel john is fair

5

Great customer service and fair with pricing. Clean and very knowledgeable about BMWs this is the only place I will take my vehicle for services as i am very pleased.