Great customer service
The best shop in Memphis for BMW's, had a no-start on my BMW during this epidemic. John and his team kept me informed the entire time until the problem was resolved. From the front office to the shop, You Guys Rock!!!!!
I was referred to Alpine Autoworks by another repair shop that no longer repaired BMWs. I took my BMW in because my a/c went out. It was blowing hot air. The service man Mike took care of my car and Denise was excellent with communicating with me regarding the status of my car. They kept my car for more days than expected but they wanted to make sure the issue and other issues were resolved. I'm a single mother and many times repair shops overcharge who they feel are vulnerable, but the people at Alpine made me feel that customers come first. I will be a repeat customer.
This was my first time taking my car to this shop. I always went to the dealership. They do repairs much cheaper and didn't try to oversell me. Everyone I talked to on the phone was friendly and professional and through email had extremely fast responses and very helpful. They truly do know their stuff with BMW.
This place here, I truly love it. They performed some recent work on my 2015 M6. I will keep coming back as needed. Thank you James, John, Daria and the entire team!
Awesome as always thank you Alpine