I took my car in to Alpine after having a blown engine replaced with salvage engine. After the engine was replaced, the vehicle lacked performance power and displayed a number of fault codes to include a periodic Drive Tran Malfunction warning. A local foreign repair shop diagnosed the problem as being a bad Valvetronic Motor Sensor, but indicated they preferred not to tear my engine apart to make the repair. At that point I took the vehicle to another local repair shop and explained the problem and they referred me to Alpine and suggested that they were the best in the business when it came to BMW diagnostics and repairs. From day one the professionalism and communications with the team at Alpine was second to none which I felt good about taking my car in for repairs. While several expensive repairs were recommended after the diagnostics, I must admit wasn’t expecting to have to spend so much money to get my car repaired. I also have to admit that I trusted the team there at Alpine that they had identified the problem and were only recommending needed repairs. Again, I can’t say enough about the communications and professionalism from start to finish with the team that included Jasmine, Denise and Kerry. While the repairs ended up costing me a lot more than what I expected to have to pay to get the power and performance problems fixed, I picked my vehicle up knowing that my problems started with the purchase of a salvage engine to wasn’t exactly compatible to my vehicle and using a mechanic to installed the engine that wasn’t certified in diagnostics and maintenance these sophisticated vehicles. While most shops refused to go behind someone else work, the team at Alpine was up to and took on the challenge.
Thanks Dwan! We are always here for you whenever you need us brother!
- Alpine Autoworks